EnCalcEU Bugs & Suggestions
Bug And Problem Reporting
Before you report a bug or problem with the program please make sure it is not already covered in the FAQ, Registration FAQ or Known Issues. Once you are sure the problem you have is not covered please feel free to contact us using the link below.
Additional information about EnCalcEU can be found in the technical notes area of the support section.
Please provide a clear description of the problem plus a copy of the registration email and the licence file.The licence file can be found in the data directory in the directory the program was originally installed in (usually C:\Program Files\JSutils\EnCalcEU\Data) and is called lcdata.txt. Paste the contents of the registration email and the licence file into the email form on the link below.
Please provide a clear description of the problem, under what circumstance the problem occurs, details of your operating system, hardware (cpu type & speed, size of RAM) plus any other information you think will be useful plus a copy of the program log files. The log files can be found in the log directory in the directory the program was originally installed in (usually C:\Program Files\JSutils\EnCalcEU\Log) and are called EnCalcEU.log and EnCalcEU_H.log . Paste the contents of the logs into the email form on the link below.
Suggestions For Enhancements
We welcome ideas for improving and extending this program and will respond to any ideas. Use the link below to contact us.
Request Old Versions
If you need a version of EnCalcEU that is not current then use the link below to contact us.