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JSutils General FAQ
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I Have A Question Or Problem To Do With Program Registration!
Check out the Registration FAQ and the known issue page for the program concerned for possible causes.
I Have A Question Or Problem To Do With Installing Or Using A Program!
Before you contact us please make sure it is not already covered in the Release Notes, FAQ, Registration FAQ or Known Issues for the program . Once you are sure the question or problem you have is not covered please feel free to contact us using the link for doing this from the relevant program area.
I Have A Suggestion For Improving Or Enhancing An Existing Program!
Please feel free to contact us using the link for doing this from the relevant program area.
I Have A Suggestion For A New Program!
Please feel free to contact us using the general contact link. The more information you give us the better we will be able to respond. We only accept program suggestions if there is a link with energy saving or energy saving calculation.
What Do We Do WIth The Information You Provide To Us?
Apart from using it to send you registration emails or emails related to mailing lists you have subscribed to we will only use the information to inform you of any serious issues with our software. The information is NOT passed on to any third parties and it will NOT be used to contact you for marketing purposes. To find out more check out our Privacy Policy.
I Need A Commercial Licence!
Check out the commercial licencing page.
What Operating Systems Are Supported?
All our programs support Windows 2000, Windows XP, Windows Vista and Windows 7 unless excluded in the FAQ or Known Issues of specific programs. Windows NT, 95, 98 & ME are NOT supported. None of our programs have been tested running under emulators in Linux, in theory the calculators should work but the utilities are unlikely to work.
Do The Utilities Support Windows Server 2003 and 2008 ?
We haven't tested compatibility with Windows Server products but they should work.
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